Sweetleaf Map
Effective Date: 11/01/2024
Last Updated:11/01/2024

1. Introduction

At Sweetleaf Map, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website (sweetleafmap.com) or use our services. By accessing our platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Information You Provide

• Account Information:
  When you create an account, we collect your name, email address, phone number, and payment information.
• Public Content:
  Content you post publicly on our platform, including reviews and comments.
• Transactional Information - Orders:
  Information related to your purchases, including delivery details and payment transactions.
• Transactional Information - Other Requests:
  • Employee/Agent Information:
    Contact details, identification, and background check information for employees and delivery agents.

b. Information Created When You Use Our Website and Services

• Transactional Information:
  Details of your interactions, orders, and purchase history.
• Location Information:
  Data collected to provide location-based services, such as nearest dispensaries and real-time delivery tracking.
• Browsing and Device Information:
  Information like IP addresses, browser type, device identifiers, and usage statistics.
• Communications:
  Information from communications with us, including emails, customer support, and feedback.

c. Information Collected from Other Sources

• Retail Partners:
  We may receive information from dispensary partners to enhance service quality.
• Third-Party Service Providers:
  Payment processors and analytics services share transaction-related information.
• Other Third-Party Sources:
  Information from public databases, marketing partners, or social media platforms.

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services.
• Process and fulfill orders.
• Personalize your experience.
• Communicate with you about your account, services, and promotions.
• Ensure security and prevent fraud.
• Comply with legal obligations and resolve disputes.

4. How We Share Your Information

We may share your information with:

1. Retail Partners: To fulfill your orders.
2. Service Providers: Payment processing, delivery, and technical support.
3. Affiliates: Companies within our corporate family.
4. Marketing Partners: To deliver personalized promotions.
5. Legal Authorities: When required by law.
6. Business Transfers: In connection with mergers or acquisitions.
7. With Your Consent: When you authorize specific sharing.
8. Public Forums: Publicly posted content may be visible to others.
9. Analytics Providers: For service improvement and insights.
10. Third-Party Cookies: For advertising and tracking.
11. Legal Compliance: To comply with investigations or legal claims.
12. Fraud Prevention: To detect and prevent fraudulent activities.

5. Cookies and Other Web Technologies

At Sweetleaf Map, we use cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. These technologies help us understand user behavior, improve our services, and deliver relevant advertising.

Types of Cookies We Use:

• Essential Cookies: Necessary for the basic functionality of our website, such as enabling secure logins and processing transactions.
• Performance Cookies: Collect information about how you use our site, including which pages are visited most frequently, helping us optimize performance.
• Functionality Cookies: Allow us to remember your preferences, such as language settings and previously viewed items.
• Targeting Cookies: Used to deliver personalized ads and track the effectiveness of marketing campaigns.

Managing Your Cookie Preferences:

You have control over your cookie settings. You can:

• Adjust your browser settings to refuse or delete cookies.
• Use in-browser tools to opt-out of targeted advertising.
• Access our Cookie Preference Center to customize your choices (if available).

Please note that disabling certain cookies may affect the functionality of our website and your overall user experience.

For more information about how we use cookies and to manage your preferences, please contact us at support@sweetleafmap.com.

6. Managing and Deleting Your Information

Your Right to Access and Manage Your Information:

Access and update your personal information through your account settings.

Your Right to Delete Your Information:

Request data deletion, by getting in touch with us.Certain information may be retained for legal or operational purposes.

Customer Data:

We store and process customer data securely, in compliance with applicable laws.

Data Requests:

Submit requests for access, correction, or deletion through our Contact Information section.

Your Right to Cancel or Modify Marketing Communications:

Opt-out of marketing emails by clicking the unsubscribe link in any message or adjusting your account preferences.

7. Your California Rights: Privacy Notice for California Residents

Information We Collect About California Consumers:

We collect personal information as outlined in Section 2, including identifiers, commercial information, and usage data.

Your Rights as a California Consumer:

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Know what personal information we collect.
• Access and receive a copy of your personal information.
• Request the deletion of your data.
• Opt-out of the sale of your personal information.

How to Exercise Your Rights:

California consumers can submit requests through the Contact Information section.

Personal Information Sold or Shared:

We do not sell personal information. Data may be shared with service providers for business purposes.

Non-Discrimination Policy:

We do not discriminate against individuals who exercise their privacy rights.

Shine the Light Disclosure:

California residents may request details about personal information shared with third parties for direct marketing purposes.

8. Children Using the Website or Services

SweetleafMap is committed to protecting the privacy of minors. Our services are intended strictly for individuals aged 21 and older. We do not knowingly collect or store personal information from children under 21. If we discover that we have collected information from an underage user, we will promptly delete it.

Parents and guardians: If you believe that your child has provided personal information, please contact us immediately at support@sweetleafmap.com

9. Security

We take the security of your personal information seriously. Sweetleaf Map implements industry-standard security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Data encryption: Protects sensitive information during transmission.
• Secure storage: Ensures that personal data is stored securely, with access restricted to authorized personnel.
• Regular audits: We routinely monitor and test our systems to identify vulnerabilities.

While we strive to protect your information, no system is entirely foolproof. We encourage you to take steps to protect your account by using strong passwords and keeping your login credentials confidential.

10. International Data Transfer

Sweetleaf Map operates within the United States. If you access our services from outside the U.S., your personal information may be transferred to, processed, and stored in the United States.

• Data protection laws: The U.S. may not offer the same level of data protection as your home country. However, we take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

By using our services, you consent to this transfer and acknowledge that your information may be subject to U.S. laws.

11. Contact Information

We value your feedback and are here to address any questions or concerns you may have about this Privacy Policy or how we handle your personal information.

Contact us at support@sweetleafmap.com

Our support team is available during regular business hours and will respond promptly to your inquiries.